PRIVACY POLICY

1. Information We Collect

Depending on how you interact with our website and services, we may collect information such as:

• Name
• Email address
• Mobile/WhatsApp number
• Billing and transaction-related information
• Course enrolment information
• Information you provide while contacting us
• Information submitted through enquiry or registration forms
• Feedback, testimonials, photographs, or videos voluntarily provided by you
• Technical information such as browser/device information and website usage data, where applicable

We do not require you to provide information that is unnecessary for delivering our services.

2. How We Use Your Information

We may use your information to:

• Process course and workshop enrolments
• Provide access to purchased courses and educational materials
• Communicate with you regarding your enrolment
• Provide customer support
• Respond to enquiries
• Schedule or manage 1:1 sessions
• Send important course-related notifications
• Process payments and maintain transaction records
• Improve our courses, website, and learner experience
• Send promotional communications where permitted and where appropriate consent has been provided
• Maintain records required for legal, accounting, or regulatory purposes
• Prevent misuse, fraud, or unauthorised activity

3. Payment Information

Payments may be processed through third-party payment service providers. We do not intend to store your complete debit/credit card, UPI, or banking credentials on our own website. Payment information may be processed by the relevant payment gateway according to its own privacy and security practices.

4. Course Platform and Service Providers

Our courses and services may be delivered through third-party technology platforms, payment processors, communication tools, hosting providers, and other service providers. Where such providers process information on our behalf, we use the information only for legitimate business and service-related purposes.

5. Communication

By providing your contact details while purchasing a course, registering for a workshop, or making an enquiry, you may receive communications relating to:

• Your purchase
• Course access
• Workshop details
• Schedule changes
• Support
• Important service updates

Marketing communications will be handled in accordance with applicable consent and communication requirements.

6. Testimonials and Student Content

If you voluntarily provide a testimonial, photograph, video, product image, or feedback and agree to its use for promotional purposes, we may use that content on our website, social media, or other marketing channels. You may contact us regarding the use of your testimonial or content.

7. Cookies and Analytics

Our website may use cookies or similar technologies for functionality, security, analytics, and improving the user experience. Where applicable, non-essential cookies or tracking technologies will be handled in accordance with applicable requirements and available choices.

8. Data Security

We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and complying with applicable legal or regulatory requirements.

10. Your Rights

Subject to applicable law, you may have rights relating to your personal data, including rights concerning access, correction, withdrawal of consent, and other applicable data-protection rights. To exercise an applicable right or raise a privacy concern, please contact us:
Email: Formulatewithrohita@gmail.com
WhatsApp: +91 7416667136

11. Third-Party Links

Our website may contain links to third-party websites, platforms, or social media pages. We are not responsible for the privacy practices or content of those third-party services. We recommend reviewing their respective privacy policies before providing personal information.

12. Children's Privacy

Our services are intended for individuals who are legally capable of entering into applicable transactions and agreements. We do not knowingly seek to collect personal information from children in violation of applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised “Last Updated” date.

14. Contact Us

For privacy-related questions or concerns, please contact:
Formulate With Rohita
Email: Formulatewithrohita@gmail.com
WhatsApp: +91 7416667136